Michael’s Story Privacy Policy

Our contact details

Name: Louise Adamson

Address: 24/10 Ferryfield, Edinburgh, EH5 2PR

Phone Number: +44 7812 782 534

E-mail: [email protected]

The type of personal information we collect

We currently collect and process the following information:

• Personal identifiers, contacts and characteristics (for example, name and contact details)

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for example by filling in forms, downloading free giveaways or guides on our site or by sending us emails. We may automatically collect certain data from you as you use our website by using cookies and similar technologies.

We use the information that you have given us in order to provide you with pre-contractual information, such as a quote, and for the legitimate interest of growing our business.  

We may share this information with our professional advisers (such as lawyers or accountants, and with Government bodies who require us to report our processing activities.  Under no circumstances will we ever sell your details to a 3^rd party.

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting [email protected]

(b) We have a contractual obligation.

(c) We have a legitimate interest.

How we store your personal information

Your information is securely stored via Hubspot and/or Mailchimp.  

We will only keep your data for as long as is necessary to fulfil the purpose for which we collected it.   

Your data protection rights

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information.

Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at [email protected] if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at using the contact details set out at the start of this notice.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:           

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk